|What personal information do we collect
||Why do we collect this information
|If you have joined our Worldreader Community by signing up to receive our newsletter, we will always collect your first name and email address. You can also agree to share your surname(s) and country of residence.
When you open our newsletters, we use your IP address to update your country of residence.
|We will use this data to keep you informed. We will send you our general newsletter.
If you have opted to learn more about our fundraising campaigns, we will send you information about our campaigns and solicitation emails.
All your data is stored in Salesforce, our Customer Relationship Management (CRM) system. This includes details of email correspondence included in our CRM by means of an email integration.
Salesforce is hosted outside the EEA, and is only accessible to staff by means of username and password access.
Salesforce has certified certain of its services under the EU-U.S. Privacy Shield Framework. For more information on their services privacy policies click Salesforce.
This data is shared with a third-party also hosted outside the EEA, who sends out the newsletter on our behalf.
We update your country of residence to send you information in our newsletters that are most relevant.
We will process the data provided because you gave us consent. You will be given the option to remove your name from our email list and/or update your preferences at the bottom of each email update.
|If you make a donation, we will collect and process data relating to the financial transaction. When you make a donation within the EU we will collect your name and surname(s), your email address, your postal address, your credit card details, your tax ID and taxpayer status
||We will use your data to process credit card payments and to keep a record of the donation in our financials. We will share your donation information with the tax authorities to comply with our legal obligation to disclose information about charitable donations.
Worldreader uses third-party payment processors and server storage services to process donations and store other information. Our third-party vendors comply with EU data protection regulations and standards and/or have certified their services under the EU-U.S. Privacy Shield Framework. You can check their privacy and security policies here:
If you have opted for a recurring donation, we use CloudPipes to track that the donation has been processed.
|If you make a donation in honour or memory of someone, we will collect the name of the person you want to honour and when (if) provided, the email of the honoree. You should always ensure you have their authorisation to share their personal data with us.
||When you make a donation in someone’s’ honour, we will use their personal data to send them a confirmation of your gift. We have an obligation with you to send them the notification. We won’t use their data to directly communicate with them, unless they proactively consent to it.
|If you navigate around our website, Worldreader automatically collects basic information about your computer, IP address, operating system and browser type for system administration.
|Worldreader needs to obtain this information in order to provide you with access to the Worldreader webpages and services that you have requested.
Worldreader is deeply invested in learning and we want to understand more about the people who support our mission. We have a legitimate interest to learn more about our supporters so we can achieve our mission.
|If you interact with us via email, on the phone or in person, we may also collect and process information about the date, time, and method of contact, details about donations you make to us, events or activities that you register for or attend and any other support you provide to us.
||The legal purpose for processing this data is our legitimate interest in communicating effectively and in an informed manner with you and administering your account with us. All this information will be stored in our CRM.
|If you are an individual that we believe might be interested in supporting Worldreader in a substantial way, we may collect and process publicly available information about you. This information may include newspaper or other media coverage, open postings on social media sites such as LinkedIn, and data from the Companies’ House or any other similar entities.
||Worldreader has a legitimate interest to process this data to continue to increase our fundraising capabilities. It is crucial to us to find individuals who believe in our mission and who can make significant contributions so that we can focus on ensuring everyone can be a reader.
|If you are one of our readers, we collect and process data about your reading habits, the technology you use to read, your gender, age and geography.
You can learn more about the privacy policies of our mobile applications in their privacy notice sections.
|Worldreader has a legitimate interest in learning what content, technology and behaviour campaigns have a greater impact on our readers. We use this information to constantly improve all the elements of our programs. At times, we share this information with our partners for monitoring and evaluation purposes, once we have ensured the partner applies the same standard of safety and privacy that we apply.
|If you are a representative of an organization that we believe might be interested in being informed of Worldreader’s activities or supporting Worldreader, we may collect and process your professional contact details.
||Worldreader has a legitimate interest to process the professional contact details of representatives of such organizations to inform on our activities and continue to increase our fundraising capabilities.