Our Privacy Notice for Worldreader Visitors & Donors

Worldreader takes the privacy of its supporters and program participants seriously. This Privacy Notice sets out how we obtain, process and protect any personal information we obtain whether you are visiting our website as a supporter or donor. This Privacy Policy applies to all the information we gather about you online, via email or via other form of exchange. 

Worldreader is an international non-profit organisation. We champion digital reading in underserved communities to create a world where everyone can be a reader. 

The processing of your personal data is carried out by or on behalf of Worldreader International (known hereafter as ‘Worldreader’). Worldreader is registered in Spain as a Foundation under the Ministry of Education (Registration number 1361). We are also registered in the UK as a Charitable Incorporated Organisation under the Charity Commission (Registered Charity Number 1158030), in the USA as a 501(c)3 charity (EIN-27-2092468), in Ghana as a Private Company limited by Guarantee (Registration Number .D.S.W/5568), in Kenya as an International NGO (Registration number OP.218/051/13-0274/10902) and in India as a Company limited by shares and not for profit (CIN U74900DL2015NPL288080. 

If you have any questions or concerns regarding this our Privacy NoticePolicy or our processing of your personal information or want to exercise any of your rights in accordance with the applicable regulations, please contact us at:

EU users

Fundación Worldreader.org
C/ Diputación, 211
08011 Barcelona

UK users

20 Dartmouth Park Road
London, England NW5 1SX

US and Rest of World users

2030 1st Avenue, Suite 300
Seattle, WA 98121

Or by email at privacy@worldreader.org

Worldreader directly collects personal information about people who join the Worldreader community by visiting this website, subscribing to our email newsletter, contacting us through the contact form, and attending our events. We also directly collect personal data when you make a donation or partner with us. 

You may also give us information indirectly when you contribute to Worldreader via fundraising sites or when you access Worldreader’s Social Media channels such as Facebook, Twitter or LinkedIn. 

Worldreader might also obtain publicly available data about individuals who may be interested in financially supporting organisations like ours. This information may include newspapers or other media coverage and open postings on social media sites.

Finally, Worldreader may  acquire temporarily marketing lists from trusted and reputable sources for the purpose of informing individuals who may have an interest in our activities and financially supporting us.

Finally, Worldreader may  acquire temporarily marketing lists from trusted and reputable sources for the purpose of informing individuals who may have an interest in our activities and financially supporting us.

There are various reasons why we collect and process personal data from our supporters, donors and other individuals: 

  • Because we have a legitimate interest in providing you with information about our activities and services that we believe will benefit our mission. When we process your personal information for our legitimate interests, we will consider and balance any potential impact on you and your rights under the data protection laws and any other relevant laws. We will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law)
  • Because you have given us your consent to process your data 
  • Because we have to comply with a contractual and/or legal obligation 

We only collect personal data relevant to the type of transactions you have with Worldreader. We do not collect sensitive personal data about our supporters. Worldreader does not intend to collect personal information from children under the age of 16. Children under 16 years old wishing to subscribe to a newsletter or make a donation should contact news@worldreader.org to arrange for prior parental consent.

Worldreader will never sell, rent or trade the information we obtain from you on- or offline to a third party.

Information we collect directly


What personal information do we collect Why do we collect this information
If you have joined our Worldreader Community by signing up to receive our newsletter, we will always collect your first name and email address. You can also agree to share your surname(s) and country of residence.

When you open our newsletters, we use your IP address to update your country of residence. 

We will use this data to keep you informed. We will send you our general newsletter. 

If you have opted to learn more about our fundraising campaigns, we will send you information about our campaigns and solicitation emails.  

All your data is stored in Salesforce, our Customer Relationship Management (CRM) system. This includes details of email correspondence included in our CRM by means of an email integration.

Salesforce is hosted outside the EEA, and is only accessible to staff by means of username and password access.

Salesforce has certified certain of its services under the EU-U.S. Privacy Shield Framework. For more information on their services privacy policies click Salesforce.

This data is shared with a third-party also hosted outside the EEA, who sends out the newsletter on our behalf.

We update your country of residence to send you information in our newsletters that are most relevant.

We will process the data provided because you gave us consent. You will be given the option to remove your name from our email list and/or update your preferences at the bottom of each email update.

If you make a donation, we will collect and process data relating to the financial transaction. When you make a donation within the EU we will collect your name and surname(s), your email address, your postal address, your credit card details, your tax ID and taxpayer status We will use your data to process credit card payments and to keep a record of the donation in our financials. We will share your donation information with the tax authorities to comply with our legal obligation to disclose information about charitable donations.   

Worldreader uses third-party payment processors and server storage services to process donations and store other information. Our third-party vendors comply with EU data protection regulations and standards and/or have certified their services under the EU-U.S. Privacy Shield Framework. You can check their privacy and security policies here: 

Form Assembly

If you have opted for a recurring donation, we use CloudPipes to track that the donation has been processed.

If you make a donation in honour or memory of someone, we will collect the name of the person you want to honour and when (if) provided, the email of the honoree. You should always ensure you have their authorisation to share their personal data with us. When you make a donation in someone’s’ honour, we will use their personal data to send them a confirmation of your gift. We have an obligation with you to send them the notification. We won’t use their data to directly communicate with them, unless they proactively consent to it.
If you navigate around our website, Worldreader automatically collects basic information about your computer, IP address, operating system and browser type for system administration.  

Worldreader also uses cookies that are necessary in order to ensure the stability of the service and website and to provide access to the website as requested by the visitor or user (e.g.with the language and font size selected, in order to authenticate a user).  

Worldreader currently uses cookies to track information about users, such as site preferences and other browsing patterns.

Worldreader needs to obtain this information in order to provide you with access to the Worldreader webpages and services that you have requested.

Worldreader is deeply invested in learning and we want to understand more about the people who support our mission. We have a legitimate interest to learn more about our supporters so we can achieve our mission. 

It’s always the user’s choice to allow or reject cookies by accepting or declining this type of cookies or by changing the settings on your browser. You can learn more about our Cookie Policy here.

If you interact with us via email, on the phone or in person, we may also collect and process information about the date, time, and method of contact, details about donations you make to us, events or activities that you register for or attend and any other support you provide to us. The legal purpose for processing this data is our legitimate interest in communicating effectively and in an informed manner with you and administering your account with us. All this information will be stored in our CRM.
If you are an individual that we believe might be interested in supporting Worldreader in a substantial way, we may collect and process publicly available information about you. This information may include newspaper or other media coverage, open postings on social media sites such as LinkedIn, and data from the Companies’ House or any other similar entities. Worldreader has a legitimate interest to process this data to continue to increase our fundraising capabilities. It is crucial to us to find individuals who believe in our mission and who can make significant contributions so that we can focus on ensuring everyone can be a reader.
If you are one of our readers, we collect and process data about your reading habits, the technology you use to read, your gender, age and geography. 

You can learn more about the privacy policies of our mobile applications in their privacy notice sections.

Worldreader has a legitimate interest in learning what content, technology and behaviour campaigns have a greater impact on our readers. We use this information to constantly improve all the elements of our programs. At times, we share this information with our partners for monitoring and evaluation purposes, once we have ensured the partner applies the same standard of safety and privacy that we apply.
If you are a representative of an organization that we believe might be interested in being informed of Worldreader’s activities or supporting Worldreader, we may collect and process your professional contact details. Worldreader has a legitimate interest to process the professional contact details of representatives of such organizations to inform on our activities and continue to increase our fundraising capabilities.

Information we collect indirectly

What personal information do we collect Why do we collect it
If you make a donation through a fundraising site such as Virgin Money Giving, these independent third parties will pass your data to Worldreader where you have indicated that you wish to support us. We use this data to keep records of your donation. The legal basis for this processing is your consent or a contractual obligation depending on the platform. We encourage you to read their privacy policies when making the donation.
We might also obtain your personal data through the use of social media channels such as Facebook, LinkedIn, Twitter, YouTube or tools such as Google Tag Manager and IP recognition and others. We use this data to monitor and improve all our communications on social media and on our website. The legal basis to do so is our legitimate interest.

Worldreader will only use your data within Worldreader for the purposes we obtained it. Worldreader will never sell, rent or trade this information to a third party. 

We might need to share data with service providers or partners who help us implement our projects and store and manage data. In all cases, Worldreader will continue to be the controller of your data and the service providers will be the data processors that will only act under our instructions. We sign agreements with all the organisations we share data with to ensure they comply with the applicable data regulations. These partners or service providers will never be allowed to use your data for their own commercial purposes or disclose it to third parties without our consent.  

Worldreader reserves the right to disclose your personal information to third parties if required to comply with any legal obligations (e.g. to inform tax authorities about your donation) or in order to enforce or apply any other agreements or to protect the rights, property, or safety of Worldreader, our visitors, subscribers, donors, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Finally, with your written authorisation, we will confirm details of your donations to Worldreader to your employer, so that Worldreader can benefit from your employer’s matching gift commitments. The legal basis for this processing is your consent.

If you want to exercise your right to data portability, please contact us at privacy@worldreader.org

While no data transmission over the Internet is 100% secure, Worldreader takes all available precautions to protect the confidentiality of your personal and financial information in compliance with the applicable data protection regulations.

We ensure that there are appropriate technical controls in place to protect your personal details. For example, our online forms are always encrypted and our network is protected and routinely monitored. 

We use third party vendors to collect and/or process personal data on our behalf. We do comprehensive checks on these companies before we work with them and put a contract in place that sets out our expectations and requirements, especially regarding how they manage the personal data they collect on our behalf or have access to.

We will retain information on visitors and donors for a minimum period of 7 years since their last visit or donation in order to comply with the applicable regulations. If you request us not to send you marketing information, we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us. If you want to exercise your right to erasure (“right to be forgotten”), please contact us at privacy@worldreader.org.

Under the General Data Protection Regulation, you have the right to be informed, of access, to rectification, to erasure (“right to be forgotten”), to restrict processing, to data portability, to object and other rights in relation to automated decision making and profiling. You can find detailed information about your rights here.

US users

In line with the California Consumer Privacy Act (CCPA), US users may exercise the following rights:

  • right to have disclosed to you what personal information is collected, used, shared and sold, both as to the categories and specific pieces of personal information. We do not sell your personal information;
  • right to request that we delete personal information about you that we have collected from you; and 
  • right to say no to the sale of personal information (right to opt out).  We do not sell your personal information

You can find detailed information about your rights here.

If you want to exercise your rights please contact us at privacy@worldreader.org.  We will respond to an individual request without undue delay and in any event within 30 days of receipt of the request. 

We encourage you, in the first instance, to lodge your complaint with us using the contact details in section 1 above.

You also have the right to make a complaint directly to the relevant data protection supervisory authority link or to seek a remedy through the courts if you believe that your rights have been breached.

The regulations governing Internet privacy and commerce change frequently. Worldreader, therefore, reserves the right to update change this Privacy Noticepolicy from time to time to reflect changes to its privacy practices, including the manner in which we collect information and our privacy practices generally. and encourages our visitors to periodically review this privacy policy. If the changes are significant material changes are made to the Policy, we will notify you by placing a prominent notice on our website. We encourage you to periodically review this Privacy Notice for the latest information about our privacy practices.

Updated October 2023